Altechmind Header - Optimized
View Categories

Clients Portal

6 kb

How can clients reset their portal passwords?

Last Updated: October 16, 2023

Clients who need to reset their portal passwords can do so easily by following these steps: Once the new password is set, clients can use it to log in to the portal.

What functionalities are available in the client portal?

Last Updated: October 16, 2023

Our client portal provides several key functionalities:

Is the client portal accessible 24/7?

Last Updated: October 16, 2023

Yes, the client portal is accessible 24/7, providing clients with the flexibility to access project information, communicate with our team, and manage support requests at their convenience.

How do clients access the client portal?

Last Updated: October 16, 2023

Clients can access the client portal through a secure login using their provided credentials. Upon onboarding, clients receive login information and instructions on how to access and utilize the portal.

Is training available for clients on how to use the client portal?

Last Updated: October 16, 2023

Yes, we provide training and onboarding support to clients who are using the portal for the first time. Our team conducts training sessions to familiarize clients with the portal’s features and functionality, ensuring a seamless and productive experience.

Can clients access a client portal for communication and tracking purposes?

Last Updated: October 16, 2023

Yes, we offer a client portal to enhance communication, collaboration, and project tracking for our clients. The client portal is a secure online platform designed to streamline interactions between our team and our clients. Log on to the Client Portal