Clients Portal
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Book a call with our team
Book a free 30-minute consultation by video, phone or WhatsApp at a time that suits you.
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Track your tickets and orders
Sign in to your Altechmind account with a one-time code to follow your tickets, orders and licences.
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Meet Anvi, our chat assistant
Who Anvi is, what she can help you with on our website and store, and how she handles your details.
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How to get support from Altechmind
The quickest ways to reach our support team, what happens after you write to us, and how fast we reply.
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How can clients reset their portal passwords?
There's no password to reset: you sign in with a one-time code sent to your email.
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What functionalities are available in the client portal?
Support tickets, orders and invoices, licence keys and downloads, all in one account.
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Is the client portal accessible 24/7?
Yes. Your account works any time, on any device; the team replies in working hours.
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How do clients access the client portal?
Sign in at store.altechmind.com/dashboard/ with a one-time code sent to your email.
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Is training available for clients on how to use the client portal?
Most clients don't need training. Our guides cover every step, and the team can walk you through it.
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Can clients access a client portal for communication and tracking purposes?
Yes. Your private Altechmind account keeps your tickets, replies, orders and licences in one place.