Website Design & Development
We create stunning, user-friendly websites that drive growth.
OJS Bugs
8 kb
OJS Loading Very Slowly: Why Your Journal Is Frustrating Everyone
Last Updated: February 21, 2026Pages take 10–20 seconds to load. The submission form times out. Readers give up before the article opens. A slow OJS installation isn’t just an inconvenience—it directly affects how authors perceive your journal’s professionalism and how well your articles rank in Google Scholar and other discovery tools. What This Error Means OJS performance problems are...
OJS Submission File Upload Failed: Authors Can’t Submit Manuscripts
Last Updated: February 21, 2026OJS Submission File Upload Failed: Authors Can’t Submit Manuscripts Authors complete the submission form, try to upload their manuscript, and get an error—or the file appears to upload but never actually attaches. This is one of the most damaging OJS bugs because it happens at the exact moment an author decides to submit to your...
OJS Login Not Working: When You’re Locked Out of Your Own Journal
Last Updated: February 21, 2026OJS Login Not Working: When You’re Locked Out of Your Own Journal You enter your credentials and the page either reloads silently, throws an error, or logs you out immediately after logging in. For journal managers and editors, being locked out of the admin panel means all editorial work stops. For authors, it means they...
OJS 500 Internal Server Error: What It Means for Your Journal
Last Updated: February 21, 2026Your journal suddenly displays “500 Internal Server Error” to everyone—editors, authors, and readers. The site is effectively down. Unlike other OJS errors that affect specific features, a 500 error takes down the entire journal or admin panel, making it impossible for anyone to work. What This Error Means A 500 error means something went wrong...
OJS Email Not Sending: Why Authors & Reviewers Never Hear from You
Last Updated: February 21, 2026OJS Email Not Sending: Why Authors & Reviewers Never Hear from You Authors submit manuscripts and hear nothing. Reviewers don’t get assigned notifications. Editors wonder why no one is responding. In most cases, OJS is sending emails—but they’re never arriving. This silent failure can stall your entire editorial workflow without a single error message on...
OJS PDF Not Displaying: Why Readers Can’t Access Your Articles
Last Updated: January 13, 2026Readers clicking on your published articles see “File not found” or a blank PDF viewer. This is more than an inconvenience—it directly impacts your journal’s reputation, download statistics, citations, and indexing. If Google Scholar or other harvesters encounter these errors, your articles may be flagged or delisted. What This Error Means When PDFs don’t display...
OJS White Screen or Blank Page: What’s Wrong & How to Fix It
Last Updated: January 11, 2026Your OJS journal suddenly shows nothing—just a white screen. No error message, no content, nothing. This “White Screen of Death” is OJS’s way of hiding a critical PHP error from public view. While that’s good for security, it makes troubleshooting incredibly frustrating when you don’t know what went wrong. What This Error Means A white/blank...
OJS Database Connection Failed: Why It Happens & Getting Your Journal Back Online
Last Updated: January 11, 2026If you’re seeing “Database connection failed” or “Error establishing a database connection” in OJS, your journal is completely inaccessible—authors can’t submit, reviewers can’t access manuscripts, and readers can’t view articles. This is one of the most critical OJS errors, and every minute of downtime affects your journal’s credibility and workflow. What This Error Means OJS...