OJS Bugs
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OJS Loading Very Slowly: Why Your Journal Is Frustrating Everyone
Pages take 10–20 seconds to load. The submission form times out. Readers give up before the article opens. A slow OJS installation isn't just an inconvenience—it…
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OJS Submission File Upload Failed: Authors Can’t Submit Manuscripts
OJS Submission File Upload Failed: Authors Can't Submit Manuscripts Authors complete the submission form, try to upload their manuscript, and get an error—or the file appears…
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OJS Login Not Working: When You’re Locked Out of Your Own Journal
OJS Login Not Working: When You're Locked Out of Your Own Journal You enter your credentials and the page either reloads silently, throws an error, or…
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OJS 500 Internal Server Error: What It Means for Your Journal
Your journal suddenly displays "500 Internal Server Error" to everyone—editors, authors, and readers. The site is effectively down. Unlike other OJS errors that affect specific features,…
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OJS Email Not Sending? Why Authors and Reviewers Never Hear From You
Why OJS emails don’t arrive, how to test delivery, and the settings that fix it in OJS 3.3, 3.4 and 3.5.
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OJS PDF Not Displaying: Why Readers Can’t Access Your Articles
Readers clicking on your published articles see "File not found" or a blank PDF viewer. This is more than an inconvenience—it directly impacts your journal's reputation,…
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OJS White Screen or Blank Page: What’s Wrong & How to Fix It
Your OJS journal suddenly shows nothing—just a white screen. No error message, no content, nothing. This "White Screen of Death" is OJS's way of hiding a…
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OJS Database Connection Failed: Why It Happens & Getting Your Journal Back Online
If you're seeing "Database connection failed" or "Error establishing a database connection" in OJS, your journal is completely inaccessible—authors can't submit, reviewers can't access manuscripts, and…