Skip to content
Knowledge Base
Contact support altechmind.com

How do clients access the client portal?

Sign in at store.altechmind.com/dashboard/ with a one-time code sent to your email.

Clients Portal 1 min read Updated
On this page
  1. Sign in
  2. Who has an account

Your client account is at store.altechmind.com/dashboard/. You can also reach it from My Tickets & Orders in the menu on www.altechmind.com, or from My tickets & orders in the Anvi chat.

Updated for our new support account. If you used our earlier client portal, everything now happens in your Altechmind account, and you sign in with a one-time code instead of a password.

Sign in

  1. Open store.altechmind.com/dashboard/.
  2. Enter the email address you use with us and choose Send login code.
  3. Type the 6-digit code from the email (valid for 10 minutes) and choose Verify & sign in.

If our team set up your account, the first sign-in asks you to accept our Terms & Conditions and Privacy Policy. Prefer not to? Choose Not now: our replies still reach you by email.

Who has an account

  • Everyone who has bought from our store.
  • Clients our team has added for support. You’ll have had a “Your Altechmind support account is ready” email.

Not a client yet? You don’t need an account to get help: see How to get support from Altechmind.

Last updated on October 8, 2026

Was this article helpful?