Who uses an Altechmind account?
One person per client: the account holder, who orders and pays. Their team and the journal's users don't need one.
On this page
An Altechmind account at my.altechmind.com belongs to one person: the account holder. The account holder is the one person who orders and pays: for a JournalEnv plan, a product licence or our services. They sign in with a one-time code sent to their email; there is no password.
Who signs in where
| Who | Altechmind account? | How they sign in |
|---|---|---|
| The account holder (orders and pays) | Yes | At my.altechmind.com, with a code sent to their email |
| Their team: journal managers, editors, publisher staff | No | With their own JournalEnv login |
| The journal’s authors, reviewers and readers | No | On the journal itself |
One person, one account
- Your account is only for you, so please never share its sign-in codes.
- Only you see billing and send us support requests. Your team never needs your account.
- Inviting colleagues to the account may come later.
- Need a different person as account holder? Write to info@altechmind.com and we change it for you; it can’t be changed from inside the account.
A journal’s authors, reviewers and readers keep their accounts in the journal. They never need an Altechmind account, and we never contact them.
Questions
Who is the account holder?
The account holder is the one person who orders and pays: for a JournalEnv plan, a product licence or our services. Only they sign in with their Altechmind account, see billing and send us support requests. Need a different person as account holder? Write to info@altechmind.com and we change it for you; it can’t be changed from inside the account.
Can my team use my Altechmind account?
No: one person, one account. Your Altechmind account is only for you, the account holder, so please never share its sign-in codes. Your team (journal managers, editors, publisher staff) uses its own JournalEnv logins, asks for help in JournalEnv’s help desk, and never needs your account or billing; billing questions come to us through you. Inviting colleagues to the account may come later.
Last updated on October 21, 2026